We welcome you to participate in the Online Hackathon on Data-driven Innovation for Citizen Grievance Redressal organised by the Department of Administrative Reforms & Public Grievances (DARPG)


Top 3 most innovative solutions will be awarded the following prizes:

  • RS. TWO LAKH for the most innovative data-driven solution;

  • RS. ONE LAKH for the second most innovative data-driven solution; and

  • RS. FIFTY THOUSAND for the third most innovative data-driven solution.

Each participating team may have up to 5 members, all of whom must be at least 18 years old. The participants may be students or researchers, or associated with Indian startups and companies.

Registered participants will be provided access to anonymised citizen grievance datasets to prototype their solutions for the selected Problem Statement. The most innovative and promising prototypes will be publicly recognised and will be considered for further development and implementation by the DARPG to improve the experience and performance of Citizen Grievance Redressal systems of Government of India.


  • . This Contest is open for the following :

    • Students/Research Scholars/Individuals

    • Indian Start Ups/Indian Companies (Registered Company name and its registration number required)

  • Participant(s) must be of minimum 18-years.

  • Participants can form teams – ideally heterogeneous, consisting of people with different skill sets – up to a maximum of five members including the Team Lead.

  • Minimum team composition must be at least one including the Team Lead

  • Employees and relatives of NIC and DARPG are not allowed to participate in this Hackathon.


  • All participants must register at Janparichay : Link. A registered user can directly login at https://event.data.gov.in and submit required details to participate in the Hackathon. It is expected that the participants would submit accurate and uo-to-date details and they have to confirm this before submission.

  • A team leader and each team member can be part of only one team. Any one of the team members can create a team for participation.


  • Event will be conducted online.

  • Participation would be open for Students, Research Scholars, Individuals, Indian Start Ups and Indian Companies.

  • There would be time of 45 days from the launch of the Hackathon to register and submit solution prototype.

  • Interested candidates would access the event registration and submission links at https://event.data.gov.in.

  • DARPG would provide citizen grievance datasets (anonymized and hashed) from 1st January 2023 to Hackathon registrants, which can be accessed from challenge https:// event.data.gov.in/challenge/darpg-challenge-2024

  • Before submission of solution prototype, participants have to upload their code in GIT (https://www.github.com) repository and an optional demo/product video on YouTube.

  • For online submissions, following items are to be shared for evaluation by DARPG:

    • Link to the Solution Source Code Repository Product Demo/ Features

    • Video Link (Optional)

    • Project Presentation in PDF

    • Project File/Report or other Document in PDF (if any)

    • In case of UI/UX designs SVG File(s)

  • Potential solution prototypes would be selected by eminent Jury comprising experts from Government, Academia, Community, Industry, etc., which is to be identified and notified by DARPG. Shortlisted participants may be called for presentation of the panel.

  • Selected entries from online challenge would be given a certificate and all shortlisted entries would be given appreciation certificate. All the participants would be given certificate of participation to be downloaded from the submission portals.

  • DARPG would consider to plan for next steps to take the selected solution prototypes forward and decide on further adoption strategy for selected entries.